Returns & Exchanges

We want you to love your Turtledove London garments, but if they aren't quite right, we offer a 28-day return policy for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.

1

Check Eligibility

Ensure your items are unwashed, unworn, and still have the original organic cotton tags attached within 28 days of delivery.

2

Register Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

3

Package and Post

Securely pack your items and use the provided prepaid shipping label or your preferred carrier to send the parcel to our warehouse.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing